FREQUENTLY

 ASKED QUESTIONS

All our prices are catered to you as a general guide it will be determined by the following criteria:

a) How dirty the car is

b) The degree of difficulty of cleaning the vehicle unpleasant smells is a lot more challenging than general valeting and cleaning

c) The level of valeting required to get the vehicle to better condition

d) Size and age of vehicle ( generally speaking the older and larger the vehicle is, the more detailed service is required, and the longer it takes

e) How long it takes to get to you ( if you are outside my normal area)

f) The length of time it takes to complete

Yes and I cover most of the Midlands Shropshire Staffordshire area, which means we will come to your location, home, or place of work.

Generally speaking we are still able to do the work The only thing that cannot be done in wet weather is hand polishing.

Yes, although preferably notice should be given as soon as possible as I cannot always replace your appointment at short notice.

Bookings are subject to a non-refundable deposit, depending on the amount of work involved. But if at all possible I will attempt to book you in at a later more convenient date.

How long have you been running Crystal Mobile Valeting

Since . 1995

Some stains become permanent, and some marks are only removed with very specialist treatments. However we always try our best and experience and from our feedback have hundreds of satisfied customers

Generally speaking the main smells I am able to remove are: cigarettes, milk, vomit, dogs, urine, faeces, and paint. All of these smells can be removed adequately, but in some cases it can be impossible to remove fully.

Yes that is true to a certain extent but I would avoid it if at all possible for the following reasons:

a) Paintwork on modern cars is now water based rather than lead based and is easily scratched if it isn’t washed using the correct techniques and chemicals

Anything from 30 minutes to 3 hours depending on the number of vehicles and the quality of work needed, .

Sometimes but it depends on whether there is a cancellation by another client. I would recommend at least 24 to 48 hours notice as appointments on the day aren’t always available.

Yes but generally not on a Sunday and it also depends on availability and other appointments.

No as I carry that with me. However some of my equipment works a lot better with external power and generally will ask to use your power, as I carry my own extension leads. If this isn’t possible I can use my generator. I do carry my own water,